toyota finance new zealand
Ephesoft to enhance loan processing for Toyota Finance New Zealand
Toyota Finance New Zealand Limited (TFNZ), a regional subsidiary of Japan-based automotive finance company Toyota Financial Services Corporation, has selected Ephesoft, a content capture and data discovery solutions provider, to accelerate its automotive loan application and settlement processing. Stephen Blay, General Manager Operations, Toyota Finance New Zealand said, "For a financial organization like TFNZ, the digital transformation of loan processes is most importantly a customer service initiative." He further added, "Ephesoft will enable us to integrate an innovative, cloud-enabled solution that uses machine learning for enhanced document and data management, ultimately making it simpler for our staff to help customers secure financing for a new vehicle. This partnership will also enable our loan operations team to shift their focus on manual data handling to strategic customer support." The approach is expected to serve as a best practice for financial service providers globally.